Frequently Asked Questions

Everything you need to know about working with us

We are a manufacturer with over 20 years of experience in tent production. Our factory is located in Wuyi County, Zhejiang Province. We welcome video calls or on-site visits at any time.

Our manufacturing facility covers over 3,500 sq.m. and operates with an annual capacity exceeding 1,000,000 units, ensuring reliable delivery for bulk orders.

Yes. We are certified by TÜV . Please contact our sales team for the latest audit report.

Yes. We offer comprehensive services including logo printing and custom packaging. Submit your design in AI or PDF format, and we'll bring it to life.

For standard products, the MOQ is 300–500 units. We also support small trial orders for new partners to help you test your market.

Stock samples ship within 3–5 days. Custom samples typically require 7–10 days. The sample fee is fully refundable upon order confirmation.

Our products meet global standards and are certified under the CE environmental protection system , ensuring compliance for smooth customs clearance in your target markets.

We enforce a strict 4-stage quality control process:
Raw material incoming inspection
Cutting, sewing, and assembly inspection (in-process)
Final inspection before packaging
Pre-shipment random inspection

We strongly recommend Alibaba Trade Assurance . We also accept T/T , L/C , and Western Union. Standard terms: 30% deposit upfront, 70% balance against the Bill of Lading.

After order confirmation and sample approval, standard orders typically require 30–45 days, depending on order volume and current production schedule.

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